- Lake Geneva Canopy Tours requires a written notice of cancellation of team building programs 30 business days prior to the date of your program to receive a full refund. Cancellations made within 30 business days of your program date will forfeit the entire deposit.
- You may change your reservation date, time and/or the number of program participants by written notice one (1) time up to 7 days prior to the original date of your program.
- No rescheduling of reservation dates can be made with less than 7 days notice.
If tours are cancelled by Lake Geneva Canopy Tours due to weather conditions (lightning, high winds, excessive cold, etc.) or other circumstance, participants may:
- Reschedule for another available day or time.
- Request a full refund.
Rain, Snow & Inclement Weather
Tours run year-round in all types of weather, including rain and snow. When making a reservation please take into account all likely weather conditions during the time of year that your tour is scheduled to occur.